Terms and Conditions of Casabet Casino

1. Introduction

By accessing or using any part of Casabet Casino, including its subdomains, mobile applications, or other related platforms, players agree to comply with the Terms and Conditions outlined herein. This agreement also includes the Privacy Policy, Cookies Policy, and any additional rules associated with the betting or gaming products available on the platform. Players who do not accept these Terms should refrain from using the Website.

CasaBet reserves the right to amend the Terms periodically to ensure compliance with regulatory requirements. The latest version of the Terms will always be available on the Website. Continuing to use the platform after updates are implemented indicates acceptance of the modified conditions. The casino operates under the Curacao gaming license and is managed by Fortuna Games N.V., with additional payment processing services handled by Deltaprime Limited. Customer support is available at [email protected] for any inquiries.

2. Account Registration and Usage

To access the services at CasaBet, users must create an account and confirm they are of legal age (18 or older) in their jurisdiction. The platform is restricted to residents of certain countries, including the U.S., U.K., France, Spain, and several others, as specified in the full Terms. It remains the user’s responsibility to verify whether online gaming is permitted in their location.

During registration, players must provide accurate and up-to-date personal information, including an email address, mobile number, and a secure password. Users are required to keep their login details confidential. CasaBet is not responsible for losses due to account misuse resulting from the player’s negligence. The casino implements two-factor authentication (2FA) as an added security measure to prevent unauthorized access.

Account sharing, transferring, or selling is strictly prohibited. If multiple accounts are detected for the same user, household, or IP address without prior notification, CasaBet may suspend or close these accounts and void any associated transactions. Employees of the casino or its affiliated partners are not allowed to register accounts or claim bonuses.

3. Deposits, Withdrawals, and Wagering Requirements

Players must deposit funds before placing bets or participating in real-money gaming. CasaBet accepts various casino payment methods, including bank transfers, debit/credit cards, and e-wallets. Deposits must be made using a payment method registered in the player’s name. Third-party deposits are strictly prohibited and may result in account suspension.

• Withdrawals: Players must verify their identity by providing KYC documents, such as a passport, ID card, and proof of address, before withdrawing funds. Withdrawal requests are processed within two banking days, but additional checks may extend this timeframe.
• Minimum Playthrough Requirements: Players must wager their deposit at least three times before requesting a withdrawal. Additionally, all bonuses are subject to specific wagering requirements before any associated winnings can be cashed out.
• Transaction Limits: Players may withdraw a maximum of €10,000 per day and €50,000 per month, unless agreed otherwise. If a player wins more than €50,000, payments may be split into monthly installments. Progressive jackpot wins are paid in full.

If funds are mistakenly credited to a player’s account due to an error, they must be returned immediately. Any attempts to withdraw or use these funds may result in account suspension. CasaBet reserves the right to conduct additional verification checks to prevent fraud and money laundering.

4. Fair Play, Responsible Gaming, and Account Closure

CasaBet upholds fair gaming principles and does not tolerate fraud, collusion, or game manipulation. Players are prohibited from using automated betting systems, software-assisted play, or engaging in any form of match-fixing. If unfair practices are detected, the casino may invalidate winnings, suspend accounts, or report offenders to legal authorities.

In the event of a technical failure, bets placed during system errors may be voided. Refunds may be issued at CasaBet’s discretion. If a game crashes mid-session, the casino will either refund the wager or resume the game once the issue is resolved.

Players struggling with gambling addiction can request self-exclusion by contacting customer support. Accounts closed for responsible gaming reasons cannot be reopened. CasaBet may also close accounts at its discretion, refunding the remaining balance minus any applicable fees.

5. Promotions, Bonuses, and Betting Rules

CasaBet provides a range of casino bonuses, including welcome offers, cashback rewards, and free spins. Players must meet specific wagering requirements before bonus funds can be withdrawn. Free spins winnings are usually credited as bonus money, subject to further playthrough conditions.

• Bonus Expiry: All promotional funds must be used within 30 days, or they may be forfeited.
• Bet Contribution: Not all games contribute equally to wagering requirements. For example, slots contribute 100%, while table games like blackjack or roulette contribute less.
• Sports Betting Rules: Players can place bets on various sports markets, but CasaBet reserves the right to void bets affected by errors, insider knowledge, or match-fixing. If a sporting event is postponed beyond 48 hours, bets may be refunded.

All promotions are subject to specific terms. CasaBet reserves the right to cancel or modify bonuses at its discretion. Players attempting to abuse promotional offers may have their bonuses removed, and in severe cases, accounts may be suspended.